Hossain Meat Market

Terms of Service

Last updated: 2025-10-16

1) Introduction

Welcome to Hossain Meat Market (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website, mobile experiences, and in‑store ordering services (collectively, the “Services”). By using the Services, you agree to these Terms.

2) Eligibility & Accounts

• You must be at least 18 years old to place orders or create an account.
• You’re responsible for safeguarding your login credentials and for all activities under your account.

3) Products, Pricing & Availability

• Prices, product descriptions, weights and availability may change without notice.
• Images are for illustration; actual cuts may vary. Weights for meat products may have a natural variance.

4) Orders & Payment

• Orders are confirmed only after we accept and process them. We may cancel and refund any order for reasons including stock availability or pricing errors.
• We accept the payment methods shown at checkout. You agree to provide accurate billing and delivery details.

5) Delivery / Collection

• Delivery areas, fees, and time windows are shown during checkout and may vary by location.
• Risk passes to you on delivery or collection. Please check your order on receipt and report issues promptly.

6) Returns & Refunds

Our refund rules for perishable goods apply. See the Refund Policy for full details.

7) Loyalty, Promotions & Coupons

• Promotions and coupons are subject to specific terms and expiry dates.
• Loyalty points (if applicable) are promotional and have no cash value, and may be adjusted for suspected abuse.

8) Acceptable Use

• Do not misuse the Services, attempt to scrape, reverse engineer, or disrupt our systems.
• Do not post unlawful, misleading, or infringing content.

9) Intellectual Property

All content on the Services (including logos, text and design) is owned by us or our licensors and protected by law. You may not copy, reproduce, or use our trademarks without written permission.

10) Disclaimers & Limitation of Liability

The Services are provided “as is” and “as available”. To the maximum extent permitted by South African law, we exclude all implied warranties. We are not liable for indirect or consequential losses, or for events beyond our reasonable control.

11) Governing Law & Disputes

These Terms are governed by the laws of the Republic of South Africa. You agree to the exclusive jurisdiction of the courts located in South Africa for disputes arising from or related to these Terms.

12) Changes

We may update these Terms at any time by posting the revised version on the website with an updated “Last updated” date.

13) Contact

Questions? Visit our Contact Us page.