Privacy Policy
Last updated: 2025-10-16
1) Who We Are
Hossain Meat Market (“we”, “us”, “our”) provides retail meat products and related services. We respect your privacy and process your personal information in line with POPIA (Protection of Personal Information Act) and other applicable laws.
2) Information We Collect
- Account & Order Data: name, contact details, delivery address, items purchased, payments and order history.
- Technical Data: device/browser information, IP address, and cookies for session management and analytics.
- Communications: messages sent to our support channels or via forms.
3) How We Use Your Information
- Provide, fulfil and improve orders and services.
- Customer support, troubleshooting and fraud prevention.
- Legal compliance and record‑keeping.
- With your consent (where required), marketing about our products and promotions.
4) Sharing
We may share information with service providers (e.g., delivery couriers, payment processors) under confidentiality obligations, and with authorities when required by law. We do not sell personal information.
5) Cookies
We use necessary cookies for login, cart, and security; and, where applicable, analytics cookies to improve performance. You can adjust your browser settings, but some features may not work without cookies.
6) Data Security & Retention
We use reasonable technical and organisational measures to protect information. We retain records as long as necessary for the purposes set out above and in accordance with legal requirements.
7) Your Rights
You may request access, correction, or deletion of your personal information, or object to certain processing as allowed under POPIA. To exercise these rights, contact us via the Contact Us page.
8) Children
Our Services are not directed to children under 13. We do not knowingly collect information from children.
9) Changes to this Policy
We may update this Privacy Policy periodically. We’ll post the updated version with an updated “Last updated” date.